Marketing & Communication Consent
By signing up, you agree that we may send you: Transactional Messages – Appointment reminders, schedule updates, and payment notifications. Marketing Messages – Promotions, special offers, and news about our services. Opting out of marketing does not affect your ability to receive transactional messages. You can opt out of either message type at anytime by replying STOP or by adjusting your preferences.
Lesson Policies
Lessons are scheduled based on availability and may be held in person or online. Students are expected to arrive on time for their lessons. If an instructor is unavailable, we may provide a substitute teacher or reschedule.
Payment & Refund Policy
Membership payments are due on the 1st of each month. Late payments may result in lesson suspension until payment is received. Refund Policy: All payments are non-refundable, except in cases of extended instructor absence or company closure.
Cancellations & Rescheduling
Private Lessons: A minimum of 24 hours' notice is required to reschedule without penalty. Group Classes: A minimum of 30 minutes' notice is required to qualify for rescheduling. Missed lessons or cancellations made after these timeframes are not eligible for rescheduling or credit.
Code of Conduct
Students and parents are expected to treat instructors and staff with respect. Disruptive, inappropriate, or unsafe behavior may result in lesson termination.
Scheduling Software Terms
Our software is provided for scheduling lessons, tracking progress, and making payments. Users must not share login credentials or misuse the software. We may update or modify the software at any time.
Changes to These Terms
We may update these Terms and Conditions from time to time. Continued participation in lessons or use of our software constitutes acceptance of the updated terms.
Termination of Services
We reserve the right to terminate lessons or services due to: Non-payment, repeated cancellations/no-shows, violations of our Code of Conduct.
Contact Information
If you have any questions about these Terms and Conditions, please contact your local Musicologie studio or email us at feedback@musicologielessons.com